Refund Policy
Last updated: 25 October 2026
We want you to be happy with your order. This page explains when a refund may apply and how to ask for one.
When you may be eligible
- Your paid order was not delivered at all.
- You were charged more than once for the same order.
When refunds usually do not apply
- The order was delivered as described.
- The username entered was wrong, or the profile was private or renamed during delivery.
- Free trials and referral rewards, since no payment was made.
How to request a refund
Email info.instagrowplatform@gmail.com with your Instagram username, the package you bought and your payment reference. We review every request individually and reply by email. Approved refunds are sent back to the original payment method through our payment gateway.